We pull our testers from a pool of 100,000 people in over 100 countries. This gives us access to usability testers in almost every conceivable target market. These workers come from Amazon’s Mechanical Turk program, an on-demand workforce system Amazon built to complete tasks ideally suited to humans – things like classifying pictures, translating text, or in our case, usability testing websites. For a full description, you can visit the Mechanical Turk homepage here
The important thing for you to know is that this gives you the power to find potential customers in your exact target market. For example, we’ve successfully found usability testers for:
Want to try it out? Create your first test for free.
Want to learn more? See how our system works.
If you are not completely satisfied with your results, you pay nothing. Unless you are 100% happy with our service, we don’t want your money.
To make sure this happens a little as possible, we give you the power to approve or reject both usability testers, and the usability tests, at every step of the process. Not satisfied with a particular user? No problem, we will find another one. Is a certain usability test lacking in detail? Don’t worry, just reject it and we’ll have another one done.
To view our complete money back guarantee, click here.
We will do everything in our power to make sure you get the results you deserve. If you’re still not happy, you pay nothing.
No, not at this time, but we plan to in the future. So what do you get when you usability test your website with us?
We provide a very detailed report of your targeted testers’ responses to the specific questions you asked. This detailed insight, from potential customers in your exact target market, gives you incredibly valuable insight that can make a dramatic difference in your website results. To see an example, and see how our system works in detail, click here
In addition, we plan to provide video recordings of what’s happening on the tester’s screen by the end of the summer, audio recordings shortly after that, and possibly video recordings of the testers themselves later this year.
No, not at this time, but we plan to in the future. So what do you get when you usability test your website with us?
We provide a very detailed report of your targeted testers’ responses to the specific questions you asked. This detailed insight, from potential customers in your exact target market, gives you incredibly valuable insight that can make a dramatic difference in your website results. To see an example, and see how our system works in detail, click here
In addition, we plan to provide video recordings of what’s happening on the tester’s screen by the end of the summer, audio recordings shortly after that, and possibly video recordings of the testers themselves later this year.
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You can ask up to 5 questions to qualify your usability testers. Some examples that have worked well are:
You can ask up to 5 specific questions for the testers to answer about your website. Some examples that have worked well are:
To see a full example of how it works, with real data from a real test, click here.
Absolutely. You only accept testers and tests that you’re fully happy with.
The vast majority of our tests complete in 48 hours, with some completing in less than 24. How fast you get results depends partially on how fast you approve or reject testers and tests. We present every potential tester and test to you to approve or reject, so the faster you do that, the faster you will get results.
To see how our system works, with data from a real test we ran, click here